SUPPLIES DAMA RL. SPAIN we offer an exclusive call center service to all our clients, created to solve and provide support for any of our products.
All information and downloads about our updated catalog.
Efficient coordination of various key functions such as inventory planning, supplier management, sales supervision and cost control.
This procedure is carried out with the objective of guaranteeing the accuracy and consistency of the records, avoiding costly errors and improving decision making. Data verification also helps identify potential discrepancies or fraud, thus ensuring the integrity of information critical to the efficient operation of the company.
It is the starting point for customer satisfaction. This process not only involves recording customer requests, but also ensuring that order details such as quantities, specifications, and delivery times are accurately captured. Efficient order taking not only optimizes inventory management and production planning, but also helps maintain strong business relationships by meeting customer expectations.
After-sales information is essential, as it allows us to maintain a continuous relationship with customers and guarantee their long-term satisfaction. Through proper post-sale follow-up, the company can collect valuable feedback on the quality of products and services, identify potential problems or unmet needs, and take timely corrective measures.
Provides agile and efficient support to clients. It allows you to resolve technical problems, provide guidance and perform diagnoses without the need for physical travel.
It is essential to maintain the productivity, quality and safety of the equipment. Proper management involves training and supervising equipment, scheduling preventive maintenance, and ensuring equipment is in optimal condition.
We provide expert guidance during installation, this helps avoid errors, reduce downtime and prevent potential accidents or damage.
These resources provide detailed guidance on the operation, installation and maintenance of the products, which is essential to ensure their proper use and durability.
Providing assistance and resources for proper maintenance of equipment ensures extended equipment life, minimizes unplanned downtime, and reduces repair costs. Additionally, it helps maintain a safe work environment by preventing accidents related to faulty equipment.
It is essential to guarantee the durability and effectiveness of said products. We provide resources and guidance for proper maintenance, reducing replacement costs, and maintaining optimal performance.
Our call center services are operational:
Monday to Friday from 8:30 a.m. to 6:00 p.m.
Contact telephone number: +34 968 132 710
emote technical support is a service where a qualified technician from Suministros Dama connects to your computer via the Internet. This tool allows the technician to quickly and effectively run support tests, install updates, and help resolve equipment issues.
Before downloading the app, please read our Remote Technical Assistance Agreement. Downloading the app implies acceptance of the terms.
Before downloading the application read our Agreement for Remote Technical Assistance. If you download the application we understand that you accept the terms of the agreement.
Download and run the Remote Technical Assistance app:
To receive remote technical assistance, download the app using the link below and save it to your computer (we recommend saving it on the Desktop).
After the download is complete, simply run the application by double-clicking its icon. If the operating system requests permission, click "Run". If any antivirus or firewall blocks the program, contact us for guidance to run the app without compromising your device's security.
Once running, follow the steps provided by our technician for optimal usage.
Nº RII-AEE: 12730
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